剑桥雅思12Test5Section4听力原文与答案 four business values-老烤鸭雅思-专注雅思备考
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剑桥雅思12Test5Section4听力原文与答案 four business values
老烤鸭小编2020-11-28 22:29剑桥雅思听力原文
剑桥雅思12Test5Section4听力原文与答案 four business values 剑桥雅思12第 […]
剑桥雅思12Test5Section4听力原文与答案 four business values
剑桥雅思12第五套题目第四部分的主题为四种商业价值,分别介绍了合作、勤奋、创造力与杰出这四项人们所推崇的价值背后可能存在的缺陷与隐患。下面是这段录音所对应的听力原文。
点击查看这篇雅思听力中需要大家掌握的重点词汇与具体题目的答案解析:
雅思备考听力篇 剑12 test 5 section 4 雅思听力高频词汇
剑桥雅思12Test5Section4听力答案解析 Four business values
剑桥雅思12 test5 Section4雅思听力原文
In public discussion of business, we take certain values for granted. Today, I am going to talk about four of them: collaboration, hard work, creativity and excellence. Most People would say they are all good things. I’m going to suggest that’s an over-simple view.
The trouble with these values is that they are theoretical concepts, removed from the reality of day-to-day business. Pursue values by all means, but be prepared for what may happen as a result. They can actually cause damage (Q31), which is not at all the intention.
Business leaders generally try to do the right thing. But all too often the right thing backfires if those leaders adopt values without understanding and managing the side effects (Q32) that arise. The values can easily get in the way of what is actually intended.
Ok. So the first value I am going to discuss is collaboration, Er, let me give you an example. On a management training course I once attended, we were put into groups and had to construct a bridge (Q33) across a stream, using building blocks that we were given. The rule was that everyone in the team had to move at least one building block during the construction. This was intended to encourage teamwork.
But it was really a job best done by one person. The other teams tried to collaborate on building the structure, and descended into confusion (Q34), with everyone getting in each other’s way. Our team leader solved the challenge brilliantly. She simply asked everyone in the team to move a piece a few centimeters, to comply with the rule, and then let the person in the team with an aptitude for puzzles like this build it alone. We finished before any other team. My point is that the task wasn’t really suited to teamworking, so why make it one?
Teamwork can also lead to inconsistency – a common cause of poor sales. In the case of a smartphone (Q35) that a certain company launched, one director wanted to target the business market, and another demanded it was aimed at consumers. The company wanted both directors to be involved, so gave the product a consumer-friendly name, but marketed it to companies. The result was that it met the needs of neither group. It would have better to let one director or the other have this way, not both.
Now industriousness, or hard work. It’s easy to mock people who say they work hard: after all, a hamster running around in a wheel is working hard and getting nowhere. Of course hard work is valuable, but only when properly targeted. Otherwise it wastes the resources (Q36) that companies value most – time and energy. And that’s bad for the organization.
There’s a management model that groups people according to four criteria: clever, hard-working, stupid and lazy. Here ‘lazy’ means having a rational determination not to carry out unnecessary (Q37) tasks. It doesn’t mean trying to avoid work altogether. Most people display two of these characteristics, and the most valuable people are those who are both clever and lazy: they possess intellectual clarity, and they don’t rush into making decisions. They come up with solutions to save the time and energy spent by the stupid and hard-working group. Instead of throwing more man-hours at a problem, the clever and lazy group looks for a more effective solution.
Next we come to creativity. This often works well – creating an attention-grapping TV commercial, for example, might lead to increased sales. But it isn’t always a good thing. Some advertising campaigns are remembered for their creativity, without having any effect on sales. This happened a few years ago with the launch of a chocolate bar (Q38); subsequent research showed that plenty of consumers remembered the advert, but had no idea what was being advertised. The troubles is that the creator derives pleasure from coming up with the idea, and wrongly assumes the audience for the campaign will share that feeling.
A company that brings out thousands of new products may seem more creative than a company that only has a few, but it may be too creative, and make smaller profits. Creativity needs to be targeted to solve a problem (Q39) that the company has identified. Just coming up with more and more novel products isn’t necessarily a good thing.
And finally, excellence. We all know companies that claim they ‘strive for excellence’, but it takes a long time to achieve excellence. In business, being first with a product is more profitable than having the best product. A major study of company performance compared pioneers – that is, companies bringing out the first version of a particular product – with followers, the companies that copied and improved on that product. The study found that the pioneers commanded an average market share (Q40) of 29 percent, while the followers achieved less than half that, only 13 percent – even though their product might have been better.
Insisting on excellence in everything we do is time-consuming, wastes energy and leads to losing out on opportunities. Sometimes, second-rate work is more worthwhile than excellence. “Make sure it’s excellent” sounds like a good approach to business, but the “just get-started” approach is likely to be more successful.
剑桥雅思12 Test5 Section4雅思听力答案
31. damage
32. side effects
33. bridge
34. confusion
35. smartphone
36. resources
37. unnecessary/not necessary
38. chocolate bar
39. problem
40. market share
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【雅思考满分听力】C12-TEST5-Section4_Four business values剑雅听力精听_听力听写-雅思听力练习
考满分 ielts
C12 - TEST5 - Section4 - Four business values
结束训练
PART A
PART B
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第七段 - 29.4 秒
第1句 - 5.3 秒
第2句 - 3.8 秒
第3句 - 6.5 秒
第4句 - 4.9 秒
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第2句 - 4.7 秒
第3句 - 5.4 秒
第4句 - 4.6 秒
第5句 - -174.6 秒
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第一段
1 .In public discussion of business, we take certain values for granted.
该句暂无译文!
2 .Today I'm going to talk about four of them: collaboration, hard work,creativity and excellence.
该句暂无译文!
3 .Most people would say they're all 'good things'.
该句暂无译文!
4 .I'm going to suggest that's an over-simple view.
该句暂无译文!
第二段
1 .The trouble with these values is that they're theoretical concepts,
该句暂无译文!
2 .removed from the reality of day-to-day business.
该句暂无译文!
3 .Pursue values by all means,but be prepared for what may happen as a result.
该句暂无译文!
4 .They can actually cause damage, which is not at all the intention.
该句暂无译文!
第三段
1 .Business leaders generally try to do the right thing.
该句暂无译文!
2 .But all too often the right thing backfires,
该句暂无译文!
3 .if those leaders adopt values without understanding and managing the side effects that arise.
该句暂无译文!
4 .The values can easily get in the way of what's actually intended.
该句暂无译文!
第四段
1 .OK. So the first value I'm going to discuss is collaboration.
该句暂无译文!
2 .Er, let me give you an example.
该句暂无译文!
3 .On a management training course I once attended.
该句暂无译文!
4 .we were put into groups and had to construct a bridge across a stream,
该句暂无译文!
5 .using building blocks that we were given.
该句暂无译文!
6 .The rule was that everyone in the team had to move at least one building block during the construction.
该句暂无译文!
7 .This was intended to encourage teamwork.
该句暂无译文!
第五段
1 .But it was really a Job best done by one person.
该句暂无译文!
2 .The other teams tried to collaborate on building the structure, and descended into canfusion.
该句暂无译文!
3 .with everyone getting in each other's way.
该句暂无译文!
4 .Our team leader solved the challenge brilliantly.
该句暂无译文!
5 .She simply asked everyone in the team to move a piece a few centimetres, to comply with the rule,
该句暂无译文!
6 .and then let the person in the team with an aptitude for puzzles like this build it alone.
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7 .We finished before any other team.
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8 .My point is that the task wasn't really suited to teamworking, so why make it one?
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第六段
1 .Teamwork can also lead to inconsistency-a common cause of poor sales.
该句暂无译文!
2 .In the case of a smartphone that a certain company launched,
该句暂无译文!
3 .one director wanted to target the business market,
该句暂无译文!
4 .and another demanded it was aimed at consumers.
该句暂无译文!
5 .The company wanted both directors to be involved.
该句暂无译文!
6 .so gave the product a consumer-friendly name,
该句暂无译文!
7 .but marketed it to companies.
该句暂无译文!
8 .The result was that it met the needs of neither group.
该句暂无译文!
9 .It would have been better to let one director or the other have his way, not both.
该句暂无译文!
第七段
1 .Now industriousness. or hard work.
该句暂无译文!
2 .It's easy to mock people who say they work hard:
该句暂无译文!
3 .after all, a hamster running around in a wheel is working hard-and getting nowhere.
该句暂无译文!
4 .Of course hard work is valuable, but only when properly targeted.
该句暂无译文!
5 .Otherwise it wastes the resources that companies value most-time and energy.
该句暂无译文!
6 .And that's bad for the organisation.
该句暂无译文!
第八段
1 .There's a management model that groups people according to four criteria:
该句暂无译文!
2 .clever, hard- working, stupid and lazy.
该句暂无译文!
3 .Here 'lazy' means having a rational determination not to carry out unnecessary tasks.
该句暂无译文!
4 .It doesn't mean trying to avoid work altogether.
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5 .Most people display two of these characteristics, and the most valuable people are those who are both clever and lazy:
该句暂无译文!
6 .they possess intellectual clarity,and they don't rush into making decisions.
该句暂无译文!
7 .They come up with solutions to save the time and energy spent by the stupid and hard-working group.
该句暂无译文!
8 .Instead of throwing more man-hours at a problem,
该句暂无译文!
9 .the clever and lazy group looks for a more effective solution.
该句暂无译文!
第九段
1 .Next we come to creativity.
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2 .This often works well-creating an attention-grabbing TV commercial, for example, might lead to increased sales.
该句暂无译文!
3 .But it isn¡¯t always a good thing.
该句暂无译文!
4 .Some advertising campaigns are remembered for their creativity,
该句暂无译文!
5 .without having any effect on sales.
该句暂无译文!
6 .This happened a few years ago with the launch of a chocolate bar:
该句暂无译文!
7 .subsequent research showed that plenty of consumers remembered the adverts.
该句暂无译文!
8 .but had no idea what was being advertised.
该句暂无译文!
9 .The trouble is that the creator derives pleasure from coming up with the idea,
该句暂无译文!
10 .and wrongly assumes the audience for the campaign will share that feeling.
该句暂无译文!
第十段
1 .A company that brings out thousands of new products may seem more creative than a company that only has a few,
该句暂无译文!
2 .but it may be too creative, and make smaller profits.
该句暂无译文!
3 .Creativity needs to be targeted.
该句暂无译文!
4 .to solve a problem that the company has identified.
该句暂无译文!
5 .Just coming up with more and more novel products isn¡¯t necessarily a good thing.
该句暂无译文!
第十一段
1 .And finally,
该句暂无译文!
2 .excellence. We all know companies that claim they 'strive for excellence',but it takes a long time to achieve excellence.
该句暂无译文!
3 .In business. being first with a product is more profitable than having the best product.
该句暂无译文!
4 .A major study of company performance compared pioneers-that is, companies bringing out the first version of a particular product-with followers,
该句暂无译文!
5 .the companies that copied and improved on that product.
该句暂无译文!
6 .The study found that the pioneers commanded an average market share of 29 percent.
该句暂无译文!
7 .while the followers achieved less than half that.
该句暂无译文!
8 .only 13 percent-even though their product might have been better.
该句暂无译文!
第十二段
1 .Insisting on excellence in everything we do is time-consuming,
该句暂无译文!
2 .wastes energy and leads to losing out on opportunities.
该句暂无译文!
3 .Sometimes, second-rate work is more worthwhile than Excellence.
该句暂无译文!
4 .'Make sure it's excellent'sounds like a good approach to business,
该句暂无译文!
5 .but the 'just- get-started'approach is likely to be more successful.
该句暂无译文!
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英语专业八级考试
专八mini系列:第三期1/5
来源:沪江听写酷
2011-07-15 21:00
专八mini-lecture,由于答案不是唯一的,所以采取听写策略。本篇mini-lecture大概分为五个音频听写。
概述:This lecture aims to talk something about ethics in companies.In today's lecture, the key issue we are going to discuss is ethics in companies.
I'd like to talk about, in the first place, the importance of ethics in today's business world. Well, in the old days measuring company performance was simply a case of looking at turnover, profits and dividends. However, the last few years have seen environmental and ethical issues move to be the forefront of public concern and have resulted in a closer scrutiny of a company's performance of ethics.
Today globalization is allowing companies to source from even greater distance. This enables a company to exploit the economic advantages of a low labor costs in one country and high market value in another. Of course, they have to be careful not to be seen to be exploiting the workers. Consumers are becoming even more sensitive to the exploitation stories and indeed environmental issues. This is because as consumers become richer and become used to spending more on a product, they also feel that they should be spending ethically. This is backed up by media stories and press items, and exploitation stories receive very good press. And of course, they can cause great damage.这篇材料你能听出多少?点击这里做听写,提高外语水平>>
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THE FUTURE OF MANAGEMENT 讲座
Question:
1
2
3
4
5
6
7
8
9
10
Question 1
正确答案:
competition|COMPETITION
解析:
原文音频:
One area I want to mention is business markets, and I'm sure a really significant development will be a major increase in competition, with companies from all round the world trying to sell similar products.
Question 2
正确答案:
global|GLOBAL
解析:
原文音频:
At the same time, mergers and takeovers mean that governments are actually losing power to major global corporations.
Question 3
正确答案:
demand|DEMAND
解析:
原文音频:
A third point I want to make about markets is that in the rapidly expanding economies, such as India, China, Brazil and Russia, demand is growing very fast.
Question 4
正确答案:
customers|CUSTOMERS
解析:
原文音频:
In particular, companies are consulting customers more and more before making their business decisions.
Question 5
正确答案:
regulation|REGULATION
解析:
原文音频:
And in some cases, regulation will need to be strengthened.
Question 6
正确答案:
project|PROJECT
解析:
原文音频:
I think we're going to see a greater emphasis within companies on teams created with a specific project in mind.
Question 7
正确答案:
flexible|FLEXIBLE
解析:
原文音频:
Typical examples that will attract and retain staff are traditional ones like flexible hours and something that has been made possible by advances in technology remote working, with people based at their home, abroad, or almost anywhere they choose.
Question 8
正确答案:
leadership|LEADERSHIP
解析:
原文音频:
Above all they'll need great skills in leadership, so that their organisation can initiate and respond to change in a fast moving world, where they face lots of competing requirements and potential conflicts.
Question 9
正确答案:
women|WOMEN
解析:
原文音频:
The predominant style of management will almost certainly become more consultative and collaborative, caused above all, by more women moving into senior management positions.
Question 10
正确答案:
self-employed|SELF-EMPLOYED
解析:
原文音频:
Instead, more and more people are becoming self employed, to gain the freedom and control over their lives that they're unlikely to get from being employed.
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What Are Business Ethics & Why Are They Important? | HBS Online
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What Are Business Ethics & Why Are They Important?
27 Jul 2023
Michael Boyles
Author
Contributors
tag
Decision-Making
Leadership
Leadership, Ethics, and Corporate Accountability
From artificial intelligence to facial recognition technology, organizations face an increasing number of ethical dilemmas. While innovation can aid business growth, it can also create opportunities for potential abuse.
“The long-term impacts of a new technology—both positive and negative—may not become apparent until years after it’s introduced,” says Harvard Business School Professor Nien-hê Hsieh in the online course Leadership, Ethics, and Corporate Accountability. “For example, the impact of social media on children and teenagers didn’t become evident until we watched it play out over time.”
If you’re a current or prospective leader concerned about navigating difficult situations, here's an overview of business ethics, why they're important, and how to ensure ethical behavior in your organization.
Free E-Book: How to Become a More Effective Leader
Access your free e-book today.
DOWNLOAD NOW
What Are Business Ethics?
Business ethics are principles that guide decision-making. As a leader, you’ll face many challenges in the workplace because of different interpretations of what's ethical. Situations often require navigating the “gray area,” where it’s unclear what’s right and wrong.
When making decisions, your experiences, opinions, and perspectives can influence what you believe to be ethical, making it vital to:
Be transparent.
Invite feedback.
Consider impacts on employees, stakeholders, and society.
Reflect on past experiences to learn what you could have done better.
“The way to think about ethics, in my view, is: What are the externalities that your business creates, both positive and negative?” says Harvard Business School Professor Vikram Gandhi in Leadership, Ethics, and Corporate Accountability. “And, therefore, how do you actually increase the positive element of externalities? And how do you decrease the negative?”
Related: Why Managers Should Involve Their Team in the Decision-Making Process
Ethical Responsibilities to Society
Promoting ethical conduct can benefit both your company and society long term.
“I'm a strong believer that a long-term focus is what creates long-term value,” Gandhi says in Leadership, Ethics, and Corporate Accountability. “So you should get shareholders in your company that have that same perspective.”
Prioritizing the triple bottom line is an effective way for your business to fulfill its environmental responsibilities and create long-term value. It focuses on three factors:
Profit: The financial return your company generates for shareholders
People: How your company affects customers, employees, and stakeholders
Planet: Your company’s impact on the planet and environment
Check out the video below to learn more about the triple bottom line, and subscribe to our YouTube channel for more explainer content!
View Video
Ethical and corporate social responsibility (CSR) considerations can go a long way toward creating value, especially since an increasing number of customers, employees, and investors expect organizations to prioritize CSR. According to the Conscious Consumer Spending Index, 67 percent of customers prefer buying from socially responsible companies.
To prevent costly employee turnover and satisfy customers, strive to fulfill your ethical responsibilities to society.
Ethical Responsibilities to Customers
As a leader, you must ensure you don’t mislead your customers. Doing so can backfire, negatively impacting your organization’s credibility and profits.
Actions to avoid include:
Greenwashing: Taking advantage of customers’ CSR preferences by claiming your business practices are sustainable when they aren't.
False advertising: Making unverified or untrue claims in advertisements or promotional material.
Making false promises: Lying to make a sale.
These unethical practices can result in multi-million dollar lawsuits, as well as highly dissatisfied customers.
Ethical Responsibilities to Employees
You also have ethical responsibilities to your employees—from the beginning to the end of their employment.
One area of business ethics that receives a lot of attention is employee termination. According to Leadership, Ethics, and Corporate Accountability, letting an employee go requires an individualized approach that ensures fairness.
Not only can wrongful termination cost your company upwards of $100,000 in legal expenses, it can also negatively impact other employees’ morale and how they perceive your leadership.
Ethical business practices have additional benefits, such as attracting and retaining talented employees willing to take a pay cut to work for a socially responsible company. Approximately 40 percent of millennials say they would switch jobs to work for a company that emphasizes sustainability.
Ultimately, it's critical to do your best to treat employees fairly.
“Fairness is not only an ethical response to power asymmetries in the work environment,” Hsieh says in the course. “Fairness—and having a successful organizational culture–can benefit the organization economically and legally.”
Why Are Business Ethics Important?
Failure to understand and apply business ethics can result in moral disengagement.
“Moral disengagement refers to ways in which we convince ourselves that what we’re doing is not wrong,” Hsieh says in Leadership, Ethics, and Corporate Accountability. “It can upset the balance of judgment—causing us to prioritize our personal commitments over shared beliefs, rules, and principles—or it can skew our logic to make unethical behaviors appear less harmful or not wrong.”
Moral disengagement can also lead to questionable decisions, such as insider trading.
“In the U.S., insider trading is defined in common, federal, and state laws regulating the opportunity for insiders to benefit from material, non-public information, or MNPI,” Hsieh explains.
This type of unethical behavior can carry severe legal consequences and negatively impact your company's bottom line.
“If you create a certain amount of harm to a society, your customers, or employees over a period of time, that’s going to have a negative impact on your economic value,” Gandhi says in the course.
This is reflected in over half of the top 10 largest bankruptcies between 1980 and 2013 that resulted from unethical behavior. As a business leader, strive to make ethical decisions and fulfill your responsibilities to stakeholders.
How to Implement Business Ethics
To become a more ethical leader, it's crucial to have a balanced, long-term focus.
“It's very important to balance the fact that, even if you're focused on the long term, you have to perform in the short term as well and have a very clear, articulated strategy around that,” Gandhi says in Leadership, Ethics, and Corporate Accountability.
Making ethical decisions requires reflective leadership.
“Reflecting on complex, gray-area decisions is a key part of what it means to be human, as well as an effective leader,” Hsieh says. “You have agency. You must choose how to act. And with that agency comes responsibility.”
Related: Why Are Ethics Important in Engineering?
Hsieh advises asking the following questions:
Are you using the “greater good” to justify unethical behavior?
Are you downplaying your actions to feel better?
“Asking these and similar questions at regular intervals can help you notice when you or others may be approaching the line between making a tough but ethical call and justifying problematic actions,” Hsieh says.
Become a More Ethical Leader
Learning from past successes and mistakes can enable you to improve your ethical decision-making.
“As a leader, when trying to determine what to do, it can be helpful to start by simply asking in any given situation, ‘What can we do?’ and ‘What would be wrong to do?’” Hsieh says.
Many times, the answers come from experience.
Gain insights from others’ ethical decisions, too. One way to do so is by taking an online course, such as Leadership, Ethics, and Corporate Accountability, which includes case studies that immerse you in real-world business situations, as well as a reflective leadership model to inform your decision-making.
Ready to become a better leader? Enroll in Leadership, Ethics, and Corporate Accountability—one of our online leadership and management courses—and download our free e-book on how to be a more effective leader.
About the AuthorMichael Boyles is a content marketing specialist and contributing writer for Harvard Business School Online.
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What is business ethics? | Institute of Business Ethics - IBE
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What is business ethics?
What is business ethics?
Business ethics is the application of ethical values to business behaviour. Business ethics is relevant both to the conduct of individuals and to the conduct of the organisation as a whole. It applies to any and all aspects of business conduct, from boardroom strategies and how companies treat their employees and suppliers to sales techniques and accounting practices.
Business ethics is the application of ethical values to business behaviour
Ethics goes beyond the legal requirements for a company and is, therefore, about discretionary decisions and behaviour guided by values.
The IBE aims to demystify the topic of business ethics and to make it practical and tangible. The IBE focuses on how ethical values and standards apply to the world of business. It takes a practical rather than an academic or philosophical approach to helping organisations and their employees with ethical dilemmas so that they are able to 'do the right thing'.
The field of 'Professional ethics' is similar but instead focuses on the expected behaviours of professionals, such as doctors, lawyers, accountants and engineers, who are required to follow specific principles or codes or of conduct, usually as members of a professional body or holders of a professional qualification.
What is business ethics?
What is business ethics? Why is it important? Simon Webley explains...
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关于经商和道德的英语作文 Business and Ethics - 知乎切换模式写文章登录/注册关于经商和道德的英语作文 Business and Ethicszsc不进行研究的投资,就像打扑克从不看牌一样,必然失败Most people learn from the TV series that businessmen are mean and immoral, they can do what they want in order to achieve the biggest profit. In reality, some businessman indeed chase for the possible profit at the cost of being lack of ethics, while others believe that business ethics helps further success. I agree with the latter. 大部分人从电视剧上了解到商人是自私和不道德的,他们为了达到最大的利润,可以不惜一切手段。在现实生活中,一些商人确实为了追求利润,以道德的确实为代价,然而另外一些人相信商业道德能让他们得到更大的成功。我同意后者。 Business ethics helps a company to keep long term cooperative relationship with employees and customers. First, some bosses to get more incomes at the basis of reducing the employees’ wellbeing, it will cause the employees get dissatisfied with the company and they come to job-hopping, then the company need to recruit another new employees, retrain them again, it will cost time and waste resources, the company can’t run well during the unstable change. Second, if a company has a good reputation, customers are willing to buy their products and keep business with the company. On the contrary, no one is willing to buy the company’s products which is immoral, the product may be not in good quality, it will do harm to people’s health. 商业道德能让一个公司和员工以及顾客保持长期的合作关系。第一,一些老板为了赚更多钱,减少了员工的福利,这样会引起员工对公司的不满,员工会 想要跳槽,这样公司就要招聘新员工,重新培训,很花时间和浪费资源,在变动期间,公司无法正常运作。第二,如果一个公司有声望,顾客就会愿意买这个公司的 产品,和它保持合作。相反的,没有人愿意买一个不道德公司的产品,那些产品可能会质量不好,对人们的健康有害。 Today, the world is full of competition, if a company wants to get win-win situation, the boss must have the sense of ethics, with it, the employees and customers will ensure the company big profit. 今天,世界充满了竞争,如果一个公司想要处于双赢的状态,老板就必须要有道德意识,只有这有,员工和顾客才能给他们带来更大的利润。发布于 2020-10-18 10:42英语英语翻译英语作文赞同 6添加评论分享喜欢收藏申请
Building an Ethical Company
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Personal ethics
Building an Ethical Company
Create an organization that helps employees behave more honorably.
by
Isaac H. Smith
and
Maryam Kouchaki
by
Isaac H. Smith
and
Maryam Kouchaki
From the Magazine (November–December 2021)
· Long read
Jon Cowan/Courtesy Naked Good Galley
Summary.
Just as people can develop skills and abilities over time, they can learn to be more or less ethical. Yet many organizations limit ethics training to the onboarding process. If they do address it thereafter, it may be only by establishing codes of conduct or whistleblower hotlines. Such steps may curb specific infractions, but they don’t necessarily help employees develop as ethical people.
Drawing on evidence from hundreds of research studies, the authors offer a framework for helping workers build moral character. Managers can provide experiential training in ethical dilemmas. They can foster psychological safety when minor lapses occur, conduct pre- and postmortems for initiatives with ethical components, and create a culture of service by encouraging volunteer work and mentoring in ethics.
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Idea in Brief
The Opportunity
Just as people entering the workforce can develop job-related skills and abilities over time, they can learn to be more ethical as well.
Why It’s Often Missed
Many organizations relegate ethics training to the onboarding process, perhaps also issuing codes of conduct and establishing whistleblower hotlines. Such steps may curb specific unethical acts but don’t necessarily help workers grow as moral people.
How to Capitalize on It
Managers can provide experiential training in ethical dilemmas, foster psychological safety when (minor) lapses occur, conduct pre- and postmortems for initiatives with ethical components, and create a culture of service by encouraging volunteer work and mentoring in ethics.
People don’t enter the workforce with a fixed moral character. Just as employees can nurture (or neglect) their skills and abilities over time, they can learn to be more or less ethical. Yet rather than take a long-term view of employees’ moral development, many organizations treat ethics training as a onetime event, often limiting it to the onboarding process. If they do address ethics thereafter, it may be only by espousing codes of conduct or establishing whistleblower hotlines. Such steps may curb specific unethical actions, but they don’t necessarily help employees develop as moral people.
A version of this article appeared in the November–December 2021 issue of Harvard Business Review.
Read more on Personal ethics
or related topics
Business ethics,
Managing people,
Organizational culture
and Leadership
Isaac H. Smith is an associate professor of organizational behavior and human resources at BYU Marriott School of Business. His research explores the morality and ethics of organizations and the people in them.
Maryam Kouchaki is a professor of management and organizations at the Kellogg School of Management. Her research explores ethics, morality, and the complexity and challenges of managing ethnic and gender diversity for organizations.
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大学体验英语(四)
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C
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F
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H
General
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Reference Key
Business Ethics
Creating and sustaining an
ethical corporation isn't as difficult as you might
think; it's actually easier than some of the day-to-day
business challenges you face. The keys to running an
ethical company are accountability, honesty, and information
transparency.
Corporations aren't ethical or evil in and of themselves--but
people can be. So ethics must focus on you and the people
you work with. Most people want to do the right thing,
but organizational structure does not guarantee they
will do the right thing, without meaning to or even
knowing it. Structuring an ethical corporation makes
the goal easier to achieve.
The challenge could not be more urgent. A substantial
majority of people in China are dissatisfied with the
social behavior of our corporations, say several recent
news reports. Poor treatment of workers at home and
abroad, products that don't perform as advertised, fake
commodities, poor customer service, environmental pollution,
to mention a few.
Responsible behavior is important to your business
success, but let's not forget that you're in business--you're
not out to solve the world's problems. So how do you
balance the two? What does it mean to be ethical in
business?
It simply requires that you follow your best moral
instincts, even in areas that don't appear to involve
moral issues, such as cost-benefit analyses. But while
good ethics often equates to good business, sometimes
it doesn't. Sometimes being truly ethical means giving
up something you want in exchange for doing the right
thing. That's why we worry about ethics in the first
place--if it didn't cost us anything, everyone would
be ethical all the time.
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> Passage A
> Exercise │Text│Related
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Exercise >
Write About It: Exercise 9 |Content
Awareness |Language Focus|Talk
About It|
Write
about it>exercise 9
9. Directions: Write a composition to illustrate the
importance of business ethics. Your writing may be based
on the following outlines in Chinese.
1.商业道德需要诚信和信息公开。
2.关键是建立一种管理机制。
3.建立良好的商业道德已是当务之急。
4.要处理好商业利润与商业道德之间的矛盾。
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Key
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